Proof
72% →
7.54%
Employee turnover, and named Employer of the Year
Brentwood Bay Resort & Spa
$1M →
$5M+
Quarterly revenue, 2018 to 2020
Guardian Veterinary Specialists
Up-time
99%
Online four months ahead of plan, $40M+ saved
Shell URSA deepwater platform
![[Client team member photo]](https://theschutzcompanyr.kinsta.cloud/wp-content/themes/tsc-human-readiness/assets/images/placeholder-person-orange.svg)
![[Client team member photo]](https://theschutzcompanyr.kinsta.cloud/wp-content/themes/tsc-human-readiness/assets/images/placeholder-person-aqua.svg)
![[Client team member photo]](https://theschutzcompanyr.kinsta.cloud/wp-content/themes/tsc-human-readiness/assets/images/placeholder-person-butter.svg)
![[Client team member photo]](https://theschutzcompanyr.kinsta.cloud/wp-content/themes/tsc-human-readiness/assets/images/placeholder-person-green.svg)
![[Client team member photo]](https://theschutzcompanyr.kinsta.cloud/wp-content/themes/tsc-human-readiness/assets/images/placeholder-person-orange-text.svg)
[Photo: real client team members, candid, one person per frame.]
Since 1980 · Built on FIRO® and The Human Element® · Used in dozens of countries
Organizations that have used our work include
NASA · Procter & Gamble · Shell · PepsiCo · Unilever · Roche · Pfizer · Boeing · Toyota · Memorial Sloan Kettering · Airbus · Volvo
Four arcs of work.
Each arc starts with a business problem and follows it back to how people work together.
01
Strategy Execution
The plan is clear and it is not happening.
The outcome
Plans people commit to, and carry out.
We find where commitment quietly turns into compliance, and change it.
02
Executive Team Excellence
The executive team is less than the sum of its members.
The outcome
A leadership team that decides together and holds to it.
It starts with what the team is not saying to itself.
03
Culture of Results
The culture rewards effort, not results.
The outcome
Ownership becomes the norm instead of the exception.
People contribute without waiting to be asked.
04
Adaptive Capacity
The world is moving faster than you are.
The outcome
An organization that changes direction without first breaking something.
We build the capacity to change early, when it is easiest to build.
The strategy is human.
Every plan succeeds or stalls in how people work together.
“A true breakthrough.” Warren Bennis, on The Human Element®
Why us.
Ethan Schutz and Monica Diaz are Master Licensed Human Element Practitioners.
01
We work on what other fixes leave untouched.
02
We work on the system: leaders, teams, and the whole organization at once.
03
Every engagement is tailored, from one leadership team to a multi-year transformation.
04
The method is tested: FIRO®, a validated theory, refined with clients since 1980.
Three states.
One capability.
Presence
People give the conversation and each other their full attention.
Ownership
People contribute without waiting to be asked, and start with their own part when something goes wrong.
Clarity
People leave a discussion with the same understanding of what was decided and why.